Loay is a highly skilled healthcare quality professional with a Master's degree in Quality Management from the University of Wollongong. In addition to his academic qualifications, holds esteemed certifications as a Certified Professional in Healthcare Quality (CPHQ) and Certified Professional in Performance Improvement (CPPS). With a strong foundation in quality management principles, Loay has been actively contributing to healthcare quality improvement since 2018.
Currently, Loay is employed at SSMC, where he is Specialized in healthcare data management, utilizing data-driven insights to optimize processes and enhance patient outcomes.